FAQ

Clear answers before students choose a pack.

Gradeful should feel transparent before anyone pays, requests access, or shares course information.
IndependentCourse-specificPolicy-first

Common questions

Grouped by what students need to know first.

The answers stay practical: what Gradeful is, how access works, and what the platform will not pretend to do.

Platform basics

Is Gradeful affiliated with AUB or LAU?

No. Gradeful is independent and is not affiliated with, sponsored by, or endorsed by AUB, LAU, or any instructor.

What does Gradeful sell?

Gradeful offers course-specific study packs with notes, examples, formula sheets, flashcards, quizzes, and exam-prep review.

Is this tutoring?

No. Gradeful is primarily a self-study platform. Tutor scheduling may become an optional add-on later, but it is not the core product today.

Courses and access

Which courses come first?

The first focus is difficult AUB and LAU gateway STEM courses, starting with high-demand math, physics, chemistry, engineering, and CS courses.

How do refunds work?

Refunds are generally reviewed for official course withdrawal or drop with university documentation.

Can Gradeful guarantee better grades?

No. Gradeful can help students study more clearly and practice more consistently, but outcomes depend on the student, course, instructor, exam, and university rules.

Trust and integrity

Does Gradeful use professor slides or university materials?

No. Gradeful content should be independently created from student knowledge, tutor expertise, and original synthesis.

Will there be AI?

AI help is planned as a course-pack-grounded assistant, not as an unlimited answer machine. It should support learning inside the course material.

Still unsure?

Ask before you pay or request access.

The fastest useful message includes university, course code, course title, instructor if relevant, and what material would help most.